From Chi-Town to Tampa Bay ✨ New city, new connections… same fire candles 🔥 Tap in for pop-ups, candle workshops, and events all around the Bay! 🌴 Are you a new customer? Use code “FirstOrder” for 10% off 🤑 Now offering Cocktail Candle Making to our workshops! 🍸

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Shipping & Handling Policy

Order Processing & Shipping:

  • After placing your order, please allow 3–7 business days for processing and production. Because many Ari’s Wicks products are handmade and/or made to order, processing times may vary depending on the items in your order and current order volume.
  •  Once your order has been completed and shipped, please allow an additional 3–5 business days for delivery. You will receive tracking information once your order is on its way.
  • Please note that processing times and shipping times are separate. During holidays, high-volume periods, or carrier delays, delivery may take longer than estimated.

  • During Tampa/Brandon summer months, orders are shipped on Tuesdays and/or Wednesdays to prevent candles from melting while in transit. Products are heat-sensitive, so please monitor your shipment. For more details, see the “Shipping” highlight on Instagram.

  • Ari’s Wicks ships only via USPS Priority Mail and only within the U.S., including Puerto Rico.

  • Please note: We do not replace or refund orders (see Refund Policy in the footer menu).

Damages or Issues with Shipment:

  • Inspect your order upon receipt. Ari’s Wicks is not liable for broken, lost or stolen items during shipment.

  • If your shipment is damaged or lost, you may file a claim with USPS here: USPS Claims